Shipping policy

Shipping Policy

At Sofia & Spritz, we are committed to delivering your order safely and on time.

Shipping Timeframes

Orders are processed and shipped within 7-15 business days. Please note that business days exclude weekends and holidays. Shipping times begin after order confirmation and payment verification.

Tracking Information

Once your order ships, you will receive a tracking number via email. You can use this number to monitor your package's journey in real-time through our shipping partner's tracking system.

Shipping Regions

We currently ship to most countries worldwide. Shipping costs and delivery times vary depending on your location. Costs are calculated automatically at checkout based on your address and selected shipping method.

Customs and International Delays

For international orders, customs clearance may cause additional delays beyond our standard shipping timeframes. Sofia & Spritz is not responsible for delays caused by customs procedures, import duties, or local regulations in your country. Any customs fees or import taxes are the responsibility of the recipient.

Delayed Shipments

If your order does not arrive within the estimated delivery window, please contact our support team. We will investigate and work with the carrier to resolve the issue.

Shipping Costs

Shipping costs are clearly displayed at checkout before you complete your purchase. Free shipping may be available for orders over a certain amount or specific regions, as indicated during checkout.