Privacy policy

Privacy Policy

Sofia & Spritz respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Data Collection

We collect information you provide directly, including:

  • Name, email address, and shipping address during checkout
  • Payment information processed securely through encrypted payment gateways
  • Phone number (optional) for order updates
  • Communication preferences and customer service inquiries

Automatic Data Collection

When you visit our website, we automatically collect:

  • IP address and browser type
  • Pages visited and time spent on our site
  • Referring website information
  • Device information and operating system

Cookies

Sofia & Spritz uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, improve site functionality, and analyze user behavior. You can control cookie settings in your browser, though some features may not work properly with cookies disabled.

Third-Party Services

We may share your information with trusted third parties only as necessary to:

  • Process payments securely
  • Fulfill and ship your orders
  • Provide customer support
  • Analyze website usage and improve our services
  • Comply with legal obligations

We do not sell your personal data to third parties for marketing purposes without your consent.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Opt-out of marketing communications
  • Withdraw consent for data processing

Data Security

We implement industry-standard security measures, including SSL encryption and secure payment processing, to protect your data from unauthorized access. However, no method of transmission over the internet is 100% secure.

Contact Privacy Concerns

If you have questions about our privacy practices or wish to exercise your rights, contact us. We will respond within 48 hours.